41 EDUCATIONAL AND TRAINING SERVICES, NAMELY, COURSES, WORKSHOPS, SEMINARS, LECTURES, ON-SITE TRAINING, AND CUSTOMIZED CLASSES REGARDING THE USE AND OPERATION OF COMPUTER HARDWARE AND COMPUTER SOFTWARE OFFERED IN PERSON, VIA REMOTE TRANSMISSION, E-MAIL, TELEPHONE,OR A GLOBAL COMPUTER NETWORK AND PROVIDED TO DISTRIBUTORS, RE SELLERS, ORIGINAL EQUIPMENT MANUFACTURERS, SYSTEM INTEGRATORS, AND VALUE ADDED RESELLERS OF COMPUTER HARDWARE AND COMPUTER SOFTWARE