9 Computer hardware and software for retrieving and/or delivering medical information; computer hardware and software for reminding people of appointments and/or commitments; computer hardware, computer software and computer peripherals for utilizing multimedia and computer telephony to provide access to databases and perform data analysis; computer hardware, computer software and computer peripherals for analyzing data patterns; computer hardware, computer software and computer peripherals for utilizing artificial intelligence and/or expert systems to analyze data; computer hardware, computer software and computer peripherals for creating information databases and computer software for office and/or patient management that features cost containment and/or quality control; computer software for analyzing patterns of individuals; computer software for obtaining information from individuals and analyzing the obtained information; expert system software for managing patient information; computer software for use by individuals to aid personal creativity in brainstorming; computer software for discovering and/or analyzing patterns in data embodying expert systems and for creating expert systems