Word

CUSTOMERBASE

Status

Dead

Status Code

602

Status Date

Monday, November 22, 1999

Serial Number

75287380

Mark Type

1000

Filing Date

Tuesday, May 6, 1997

Abandoned Date

Tuesday, September 7, 1999

Trademark Owner History

TeleTech Customer Care Management (California), Inc.

Classifications

9 computer software for use in managing and accessing data bases for products and services that customers inquire about for sales, service, and or technical support, and for providing delivery of the product, service, or technical support to the customer, for providing customer services, sales, or technical support, and employee training in the teleservicing, telemarketing, and telecommunications industries; interactive kiosk systems comprised of kiosks and audio-visual communications equipment, namely, monitors, speakers, microphones, cameras, computers, and computer software for use in allowing a customer of others to access a customer service representative at a remote location by audio and video access other information about products and services, for providing customer services, sales, and support, and to control the audio visual communications between kiosks

35 telephone answering services; telemarketing services; computerized database management services; teleservicing, in the nature of receiving and responding to telephone and global computer network inquiries from customers of other businesses; employment agency services; advertising agency services, namely, promoting the goods and services of airlines, banks, telephone companies, computer and technology companies, utility companies, mail and package delivery companies, healthcare, and other financial services companies through the distribution of printed and audio visual promotional materials and by rendering sales promotion and advice; on site management of telephone call centers for others

38 telecommunications services, namely, telephone and global computer network communication services

41 educational services, namely, providing training, courses, and seminars in the field of telephone answering, telemarketing, teleservicing, and computer programming services

42 computer programming services; database development services; product research and development for others; consultation services in the field of telephone answering services, telecommunications, telemarketing, teleservicing, computer programming, computer software development, employment agency services, advertising services, on site management of telephone call centers for others, real estate site selection services, customer service, and computer and call center disaster recovery planning services

"CUSTOMERBASE"
CUSTOMER BASE

Trademark Events

Nov 22, 1999

Abandonment - Failure To Respond Or Late Response

Nov 22, 1999

Assigned To Examiner

Mar 5, 1999

Non-Final Action Mailed

Feb 26, 1999

Assigned To Examiner

Nov 17, 1998

Correspondence Received In Law Office

May 20, 1998

Non-Final Action Mailed

Mar 25, 1998

Correspondence Received In Law Office

Sep 30, 1997

Non-Final Action Mailed

Sep 28, 1997

Assigned To Examiner