Trademark: 75285972
Status Date
Saturday, March 3, 2007
Registration Number
2352248
Registration Date
Tuesday, May 23, 2000
Filing Date
Monday, May 5, 1997
Published for Opposition
Tuesday, April 27, 1999
Cancellation Date
Saturday, March 3, 2007
9 Web browser-based computer software for customer support and technical support, namely, software which enables customers to request assistance and information; immediately assigns customer requests a number and provides customers with confirmation of this number; enables customers to review the status of their outstanding requests; and enables customers to use a data base to answer their own questions; Computer software which enables customer service representatives and support technicians who are using a web browser to log, manage, prioritize and escalate customer requests for assistance and information; define an organization's responsiveness to customer requests; create data bases and search for answers to customer requests; track the service history of computer network components; and record costs and time spent managing customer requests through to resolution
Mar 3, 2007
Cancelled Sec. 8 (6-Yr)
Mar 27, 2006
Case File In Ticrs
May 23, 2000
Registered-Principal Register
Mar 22, 2000
Allowed Principal Register - Sou Accepted
Mar 22, 2000
Statement Of Use Processing Complete
Feb 22, 2000
Assigned To Examiner
Dec 16, 1999
Use Amendment Filed
Jul 20, 1999
Noa Mailed - Sou Required From Applicant
Apr 27, 1999
Published For Opposition
Mar 26, 1999
Notice Of Publication
Jan 14, 1999
Approved For Pub - Principal Register
Jan 14, 1999
Assigned To Examiner
Dec 4, 1998
Correspondence Received In Law Office
Oct 5, 1998
Non-Final Action Mailed
Jun 16, 1998
Correspondence Received In Law Office
Dec 22, 1997
Non-Final Action Mailed
Dec 22, 1997
Assigned To Examiner
Trademark Alertz updated from USPTO on 2030-01-24
