9 computer software featuring a proprietary database for the financial analysis, comparative assessment, and management of services, used in the field of healthcare services; computer software and CD ROM featuring a proprietary database for surveying, compiling, measuring, statistically analyzing, and forecasting patient functional status over time, both pre- and post treatment, and for comparing patient functional status to national norms, used in the field of healthcare services; computer software for analyzing and managing survey data compiling patients' perceptions of healthcare services received, for use in both the management and marketing of healthcare products and services, used in the field of healthcare services