9 computer programs used for providing database access, electronic mail, facsimile, paging, forms generation and completion, order entry and transaction processing, graphics, video, message and information communication services, creating, manipulating and communicating electronic ink, and which provide automated, selective and transparent access to and exchange of information with E-mail networks, computers and databases; computer software for use in computer programming; computer utility programs; application development programs, and programmer productivity enhancement software, all for developing the foregoing, and instructional manuals distributed therewith