Trademark: 97319250
Status Date
Tuesday, May 14, 2024
Filing Date
Friday, March 18, 2022
Published for Opposition
Tuesday, May 14, 2024
9 Downloadable computer chatbot software for simulating conversations; Downloadable computer chatbot software for simulating conversations for use by customer service centers; Downloadable computer chatbot software for simulating conversations for use in diagnosing products and troubleshooting; Downloadable computer chatbot software for simulating conversations for use with product guides, product consulting and purchase assistance; downloadable interactive multimedia computer programs for use in customer relationship management (CRM); downloadable interactive computer software for use in customer relationship management (CRM)
38 Providing on-line discussion services via chatbot, namely, electronic transmission of information posted to discussion groups via a global computer network; communications services in the nature electronic transmission of messages for operating AI call centers via chatbot; delivery of messages by electronic transmission via chat lines, chatrooms and Internet forums; Interactive teletext services; providing access to online chat rooms and electronic bulletin boards; providing on-line discussion services, namely, electronic transmission of information posted to discussion groups via a global computer network; providing access to an Internet discussion web site; communication via interactive voice response (IVR) in the nature of electronic, electric and digital transmission of voice; interactive videotext services; providing an online interactive bulletin board; telephone communication services provided for hotlines and call centers in the nature of telecommunication services, namely, local and long distance transmission of voice, data, graphics by means of telephone transmissions; provision of electronic telecommunications connections for telephone hotlines and call centers; providing internet access to on line dedicated help desk
35 Customer relationship management via chatbot; message handling services via chatbot in the nature of message transcription; providing consumer information relating to goods and services via chatbot; providing information and advice to consumers regarding the selection of products and items to be purchased via chatbot; Customer relationship management; providing commercial information to consumers in the field of household appliances; business administration of consumer loyalty programs; sales promotion through customer loyalty programs; consultancy services relating to the management of telephone call centers; telephone answering and message transcription services; telephone answering services; providing recommendations of goods to consumers for commercial purposes; providing commercial information and advice for consumers in the choice of products and services; providing consumer product advice relating to household appliances; providing consumer product information; providing consumer product recommendations; providing consumer information relating to goods and services in the field of household appliances; providing consumer information and advice to consumers regarding the selection of products and items to be purchased
42 Platform as a Service (PaaS) featuring computer software platforms for use in database management in the field of customer relationship management (CRM); software as a service (SaaS) services featuring software for use in database management in the field of customer relationship management (CRM); platform as a service (PaaS) featuring computer software platforms for operating AI customer service centers via chatbot; consulting services in the field of cloud computing services; application service provider (ASP) featuring software for use in database management in the field of customer relationship management (CRM); hosting of digital content on the internet; design, maintenance, rental of computer software for simulating conversations
The mark consists of of a chat bubble resembling the face of a robot shown in white with black eyes and a red mouth. A gray band appears around the eyes. The robot's head includes an antenna in white and gray. The left and right side of the face contains a curved gray shape.
The color(s) white, black, red, and gray is/are claimed as a feature of the mark.
Mar 22, 2022
New Application Entered
Dec 30, 2022
Assigned To Examiner
Mar 23, 2022
New Application Office Supplied Data Entered
Mar 24, 2022
Notice Of Design Search Code E-Mailed
Dec 30, 2022
Non-Final Action Written
Dec 30, 2022
Non-Final Action E-Mailed
Dec 30, 2022
Notification Of Non-Final Action E-Mailed
Mar 29, 2023
Correspondence Received In Law Office
Mar 29, 2023
Teas Response To Office Action Received
Mar 30, 2023
Teas/Email Correspondence Entered
May 4, 2023
Suspension Letter Written
May 4, 2023
Letter Of Suspension E-Mailed
May 4, 2023
Notification Of Letter Of Suspension E-Mailed
Nov 22, 2023
Suspension Inquiry Written
Nov 22, 2023
Inquiry To Suspension E-Mailed
Nov 22, 2023
Notification Of Inquiry As To Suspension E-Mailed
Feb 22, 2024
Correspondence Received In Law Office
Feb 22, 2024
Teas/Email Correspondence Entered
Feb 22, 2024
Teas Response To Suspension Inquiry Received
Apr 5, 2024
Approved For Pub - Principal Register
Apr 24, 2024
Notification Of Notice Of Publication E-Mailed
May 14, 2024
Published For Opposition
May 14, 2024
Official Gazette Publication Confirmation E-Mailed
Trademark Alertz updated from USPTO on 2030-01-24
